For organisations providing assistance

This page is intended for advice centres, agencies and other stakeholders providing support to those interested in returning voluntarily to their home country.

As part of the ‘Homeward bound’ (‘Perspektive Heimat’) programme run by the German Federal Ministry for Economic Cooperation and Development (BMZ), the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH offers a range of support measures.

Reintegration scouts

Reintegration scouts support agencies providing advice. They offer specialist and advisory expertise and form a bridge between the advice for returners provided in Germany and the reintegration services offered in countries of origin by GIZ and local providers.

Over the course of 2018, a total of 15 reintegration scouts will be appointed across Germany. GIZ has discussed with governmental and social institutions the appointment of a reintegration scout in each federal state. The first group of scouts are working in agencies that operate across Germany or have a coordinating role and/or provide advice to return counselling centres in the federal states.

Reintegration scouts are currently active at the following organisations:

Contact partner for the federal states: Saxony-Anhalt, Thuringia

Lian-Philipp Haddad
Raphaelswerk e.V.
Adenauerallee 41
20097 Hamburg
+ 49 40 180 47 24 59
+ 49 151 72 42 62 58

Contact partner for the Federal State of Hesse

Haroun Fiazi
FRAP Agentur gGmbH
Gemeinnützige Gesellschaft für das Frankfurter Arbeitsmarktprogramm mbH
Mainzer Landstr. 405
60326 Frankfurt am Main
+ 49 151 11 25 04 99

Contact partner for the Federal State of Saxony

Nikolaus von Wolff
Deutsches Rotes Kreuz
Kreisverband Chemnitzer Umland e.V.
Zwickauer Straße 432
09117 Chemnitz
+ 49 151 17 64 58 01
+ 49 371 842080

Contact Partner for the Federal State of Bavaria

Nina Hoferichter
Landeshauptstadt München
Sozialreferat - Amt für Wohnen und Migration
Rückkehrhilfen - Coming Home
Werinherstraße 89
81541 München
+ 49 (0)160 911 11 360
+ 49 89 23348569

Contact Partner for the Federal State of Bavaria

Stefan Grünbaum
Zentrale Rückkehrberatung Nordbayern (ZRB)
Marienstraße 23
90402 Nürnberg
+49 (0)160-5907383

Contact Partner for the Federal States: Saarland, Rheinland-Pfalz

Gianna Carolina Sgroi
Landesverwaltungsamt Saarland
Zentrale Ausländerbehörde
Ostpreussenstraße 29
66822 Lebach
+49 681 501 7707

Contact partner for the federal states: Hamburg, Schleswig-Holstein, Mecklenburg-Vorpommern

Argjira Bujupi
Flüchtlingszentrum Hamburg
Zentrale Information und Beratung für Flüchtlinge gGmbH
Adenauerallee 10
20097 Hamburg
+ 49 151 53 58 89 74

Contact partner for the Federal State of Bremen

Talis Zvidrins
AWO Soziale Dienste gGmbH Bremen
Auf den Häfen 30 - 32
28203 Bremen
+ 49 171 84 53 88 6

Contact partner for the Federal State of North Rhine-Westphalia

Lirie Kuci-Balaj
Caritasverband Düsseldorf e.V.
Leopoldstraße 30
40211 Düsseldorf
+ 49 175 16 61 79 1

Contact partner for the Federal State of Lower Saxony

Farida Mellaoui-Murzeau
Landesaufnahmebehörde (LAB) Niedersachsen Braunschweig office
Boeselagerstraße 4
38108 Braunschweig
+ 49 53 13 54 73 47

Preparatory measures for reintegration

The measures are designed to allow access for a range of different qualification levels. This means that both low-skilled individuals as well as professionals with academic and non-academic knowledge can participate in the measures. The partners are characterised by a high degree of diversity and are located throughout Germany.


The Bildungszentrum des Handwerks Duisburg (Skilled Crafts and Trades Education Centre Duisburg) focuses on the Maghreb and there on renewable energy, tourism and ancillary industries for the German economy (in particular automotive and metal industry). Occupational qualifications take centre stage. The idea is to establish cooperations with German companies (e.g. in the tourism industry with the fourth-largest German tour operator Schauinsland-Reisen). The project term is 12 months.

Ina Benning
Bildungszentrum Handwerk
der Kreishandwerkerschaft Duisburg
Konrad-Adenauer-Ring 3 - 5
47167 Duisburg
+ 49 203 99 53 43 6


The Bildungswerk Großbreitenbach (Education Centre Großbreitenbach) focuses on the target group of Arab and Afghan refugees. The objective is to place them with German companies that maintain business relations in the countries of origin. Preparation for a job in the country of origin is central. In a pilot phase, 200 returnees from Thuringia will be supported in returning to their home countries over the course of a project term of 12 months. The returnees will be added into a database with their CV. Cooperation partners are economic organisations that forward these CVs to corresponding companies in Germany and in the country of origin.

Michael Düker
Bildungswerk Großbreitenbach gGmbH
"Gemeinsam Brücken bauen"
Kauffbergstraße 11
+ 49 176 64 67 24 64
+ 49 362 86 61 11 26


The Deutscher Volkshochschulverband (DVV, Association of German Adult Education Centres) can offer measures in those countries of origin where adult education centre partnerships are in place in order to offer measures that take place partly in Germany and partly in the country of origin. Over the course of a one-year development and pilot phase, already existing advanced training modules will be adapted and used at a limited number of sites in Germany, Afghanistan, Morocco and Kosovo. The range of measures includes both life skills and occupational courses. Courses cover EDP qualifications, counselling for setting up business and technical terminology courses. Internationally, the DVV is planning the implementation of reintegration measures, for example, in Afghanistan, Morocco and Tunisia.

Sascha Rex
Projektleiter „Weiterbildung für Rückkehrer/innen“
Deutscher Volkshochschul-Verband e.V.
Obere Wilhelmstraße 32
53225 Bonn
+ 49 22 89 75 69 80


The Frankfurter Arbeitsmarktagentur (Frankfurt Labour Market Agency) and the Frankfurter Verein für soziale Heimstätten e.V. (Frankfurt Association for social homes) have developed a modular system of various occupational qualifications that can also be certified individually (parts of a longer course to qualify as an all-round tradesman). One option would be the qualification as ‘Assistant for maintaining domestic electrical systems’. Another option is the qualification as nursing assistant.

Steffen Pohl
Frankfurter Verein für soziale Heimstätten
Reha Werkstatt Oberrad
Buchrainstraße 18
60599 Frankfurt am Main
069 96 52 20 54


The Ingenieurkammer Baden-Württemberg (Chamber of Engineers) is a central institution for the recognition of professional qualifications of engineers in Germany. It is implementing the project ‘Capacity Development for Damage Assessment and Urban Reconstruction in Syria’ in Beirut (Lebanon) and Gaziantep (Turkey) in cooperation with UN-ESCWA and with support from the GIZ. The Chamber of Engineers provides training courses for Syrian engineers living in Syria. Comparable training courses could also be implemented in Germany for (civil) engineers living here, who could be prepared for a job in their home country.

Gerhard Freier
Ingenieurkammer Baden-Württemberg
Körperschaft des öffentlichen Rechts
Zellerstraße 26
70180 Stuttgart
+ 49 711 64 97 14 2


The Sparkassenstiftung für internationale Kooperationen (Saving Banks Foundation for International Cooperation) has suggested a new business foundation programme in Ghana with a qualification module in Germany and a subsequent module in Ghana as well as new business foundation funding. The project term is 12 months. The Sparkassenstiftung cooperates with Ghanaian microfinance societies, in particular with regards to training and vocational education measures. The courses are modular in structure and impart knowledge regarding the Ghanaian finance sector and contacts to financial service products in Ghana.

Oliver Schuster
Sparkassenstiftung für internationale Kooperation e.V.
Savings Banks Foundation for International Cooperation (SBFIC)
Simrockstr. 4
53113 Bonn
+ 49 228 97 03 66 45


The Social Impact gGmbH in Potsdam focuses in its project on strengthening entrepreneurial competences as well as on socio-pedagogical supervision. In 7 metropolitan regions in Germany, the main target group of participants from Syria, Morocco, Tunisia and Albania will be prepared for self-employment in their home countries. Another objective is the development of cross-country ICT communication to accompany the entire process. The courses are modular in structure and combine group formats and individual supervision.

Jörg Fürstenberger
Social Impact gGmbH
Heilbronner Str. 20
10779 Berlin
+ 49 176 16 11 34 97


Kiron Higher Open Education gGmbH in Berlin has developed an education programme based on Kiron’s blended e-learning format for academic content. This programme consists of several individual online courses (MOOCs) that impart learning content in a set degree course, such as Business Administration and Computer Skills. Participants can attain certificates and transcripts of records for evidence. The target group are refugees with an academic background.

Lisa Beier
Project Manager
Kiron Open Higher Education gGmbH
Am Festungsgraben 1
10117 Berlin
+49-(0)176-322 822 60

Training courses

The Deutsche Gesellschaft für internationale Zusammenarbeit (GIZ) GmbH and Micado Migration gemeinnützige GmbH have agreed on an advanced training cooperation with the objective of improving the flow of information in return and reintegration counselling, creating synergies and bundling resources.
Micado Migration will implement a joint advanced training programme in 2018. More information is available on the IntegPlan website.

The focus is on regional studies events and specialist excursions to those countries of origin that form part of the ‘Homeward bound’ programme with the objective of obtaining insights as close to reality as possible into the situation on site and to strengthen the links with the migration counselling centres and other projects in the respective countries. The planned target countries for 2018 are Albania/Kosovo, Serbia, Tunisia and Ghana; Morocco, Senegal, Iraq and Egypt are to follow in 2019.


Best practice case studies

We would like to demonstrate some case studies of successful reintegration in returners’ home countries. If you know of a success story or would like to share a particular challenge with other advisory agencies, please email us. We will get in touch with you.

You will shortly find best practice case studies here.

Further provision in countries of origin

If you are aware of further reintegration provision and would like to share this with us, please send us an email.

Services provided by the Federal Office for Migration and Refugees (BAMF) and by the International Organization for Migration (IOM)

The ‘Returning from Germany’ portal run by the German Federal Office for Migration and Refugees (BAMF) and by the International Organization for Migration (IOM) provides further information regarding the return process. Moreover, BAMF provides information via telephone.

Website „Returning from Germany“
Telephone Hotline
Search machine for counselling centres
Information on help and support with voluntary return
Information on individual countries
Database of the Information Centre for Return Support (ZIRF database)


To offer returnees opportunities for starting afresh in their respective home countries, the GIZ has expanded existing projects on behalf of the BMZ. These are now open also to returnees.



The programme ‘Youth employment promotion’ supports youths and young adults in Serbia in gaining access to the local labour market.
Serbia suffers from a high youth unemployment rate that also impedes the labour market integration of young returnees. The imbalance between supply and demand on the local labour market constitutes a particular challenge: frequently the job seekers’ qualifications do not match the actual needs of businesses.
The programme aims at overcoming this discrepancy and giving youths and young adults between 15 and 35 years of age a better career start. To this end, it focuses on various activities that complement each other: youths are given information on how to successfully manage their professional life and career and are given the chance of attaining demand-oriented occupational qualifications in various training programmes. The project moreover supports youths and young adults in setting up business and young enterprise as well as in the field of social enterprise. The project is currently active at two sites. It is moreover involved in the national dialogue for combating youth unemployment.



The programme ‘Development of sustainable local public services (waste management)’ supports municipalities in Kosovo in sustainable waste management and at the same time improves the life of vulnerable and marginalised groups working in the informal waste sector. As yet, Kosovo has no comprehensive waste disposal system in place and recycling measures are usually located in the informal sector. This sector traditionally provides employment mainly for minorities and vulnerable groups (Roma, Ashkali and Balkan Egyptians), who also constitute a significant percentage of returnees. The programme ‘Development of sustainable local public services (waste management)’ will introduce a waste separation system in select municipalities and establish the necessary administrative capacities at local administrations. The introduction and formalisation of waste separation is expected to result in a significant rise in the value of recycling materials and, as a consequence thereof, in increased incomes for waste collectors. This improves income generation for vulnerable groups in the waste sector with the ultimate objective of formal occupational independence. In cooperation with local non-governmental organisations such as Green Art Centre (GAC), the target group gradually moves towards formalised employment and can in the long run profit from the advantages of official commercial registration.


The programme ‘Capacity development in the basic education sector in Kosovo’ promotes the development of education quality. It supports transparency and accountability, improvement of the quality of teaching as well as education management at a decentralised level. Another as area of activity is promoting inclusion, in particular for ethnic minorities and returnees, to facilitate access to the formal school system. In cooperation with local non-governmental organisations, the programme provides additional support at 25 sites in 12 municipalities in Kosovo.
The project takes a systematic, multilevel approach. The successful and long-term integration of children into the formal school system is promoted by targeted extracurricular activities. These activities include demand-oriented tutoring and remedial education, intercultural events, summer academies and parent counselling. At select sites, the programme moreover offers information and help regarding school registration and the recognition of school certificates. Information and sensitisation events on topics regarding psycho-social health and local expulsion counselling are available at all project sites. Professional psychological teams advise teachers at participating schools on an ongoing basis in how to deal with children requiring psycho-social support. At the same time, a local mediator supports the communication between schools and parents, thereby promoting the long-term participation of children in the school system.


The Kosovan economy is characterised by a high rate of unemployment with poverty being particularly prevalent in rural areas and among disadvantaged population groups. The resultant lack of prospects, especially for young people, is a key reason for migration from Kosovo.
The programme ‘Competitiveness of the private sector in rural areas (COSiRA)’ therefore aims at putting private and public institutions that promote economic development in a position to implement measures to boost the competitiveness of the private sector in rural areas. To this end, the programme cooperates with Kosovan ministries, chambers and associations.
The promotion of sectors with growth potential, such as information and communication technology, processing of agricultural products and the manufacturing industry, aims at creating jobs in the long term. Here, the programme offers occupational advanced training courses and supports micro, small and medium-sized enterprises as well as the establishment of start-up companies. This establishes increased employment and income generation opportunities that facilitate the economic and social reintegration of returnees. At the same time, this creates prospects for a future in their home country for the Kosovan population.


The programme ‘Youth, Emplyment and Skills’ in Kosovo aims at improving the employability of Kosovan youths. It advises and supports the labour and education ministries in defining their role in promoting employment. The programme closely cooperates with vocational and advanced training centres, the municipalities and the local private sector of the economy. In addition to the main target group of youths, the programme also focuses on supporting ethnic minorities and returnees in their (re-)integration into the labour market. The programme approach is based on two key pillars of promoting employment: on the one hand, active labour market measures are implemented at a local level; on the other, the improvement of the quality of vocational education is supported, in particular with regards to increased labour market orientation.
Project activities include career counselling and orientation, specific and fast-acting training courses for the target groups, short-term advanced training programmes, job fairs as well as internship and training placements for entrepreneurs.
The programme moreover contributes to the capacity development of the institutional partners that play a key role in the reintegration process for the inclusion of youths and returnees in the labour market.



The programme ‘Sustainable economic and regional development, promoting employment, vocational education and training in Albania’ has the objective of contributing to the economic reintegration of returning migrants. It aims at improving the employment situation of the Albanian population and specifically addresses the target group of young adults between 19 and 34 years of age. In the field of vocational and advanced training, the programme supports public and private education providers in the quantitative and qualitative improvement of their service provision in the fields of initial vocational training and advanced education for adults. With regards to job creation, the programme advises select investment projects as well as Albanian micro, small and medium-sized enterprises in the further development of their respective business models. New business founders are supported by way of training and can also receive funding support. For disadvantaged youths, the programme has established a financing facility that promotes social participation; the facility accepts applications from Albanian non-governmental organisations. The programme focuses on the following sectors: food processing, textile and leather industry, tourism, information and communication technology as well as innovative and creative skilled crafts and trades.



The programme ‘Youth employment promotion in rural areas’ has the objective of improving the employment situation of disadvantaged, unemployed and underemployed youths between 15 and 35 years of age in rural areas in the Fes-Meknès region. It moreover aims at contributing to the economic reintegration of returning migrants in Morocco. The programme promotes the implementation of short-term courses for youths from rural areas in cooperation with the Moroccan employment agency ANAPEC, local vocational training centres and businesses. The qualifications are tailored to meet the needs of the local market and thus facilitate career entry. In addition, the programme and ANAPEC jointly support the establishment of six civil society career guidance counselling centres in the region. Amongst other things, 17 advisors were trained there, who advise and supervise job seekers and young entrepreneurs in the region. The aim is to combat youth unemployment and to provide prospects for returning migrants.



The agricultural sector as a major employer is of vital importance for the promotion of economic development and employment opportunities in Tunisia. Yet, the agricultural and food industry does not offer sufficient economic prospects for the rural population. The sector is facing challenges as its processing fails to achieve ecological, economic and social sustainability and its marketing remains inadequate. Moreover, farmers are often under-qualified and lack access to (financial) resources. The project “Promotion of sustainable agriculture and rural development in Tunisia” therefore fosters an innovative and sustainable agricultural sector as well as improved processing and marketing strategies to develop job opportunities for the rural population, especially in the regions Nord-ouest and Centre-ouest. Hence, the project supports the creation of future prospects for the local population and possibilities for the reintegration of returnees alike.


High rates of unemployment in the Maghreb states, especially in Tunisia, and the resulting lack of prospects and perspectives for young people from all educational backgrounds constitute key challenges for the development of the region. In Tunisia, this lack of perspectives for young Tunisians can be identified as a leading cause for social tensions and political unrest. The “Open Regional Fund for Employment Promotion” tries to counteract these challenges by implementing multiple single actions in cooperation with the private sector and the civil society to support the medium and long-term improvement of the employment situation in Tunisia. This approach includes project activities regarding labour market services, demand-oriented vocational training, the promotion of entrepreneurship as well as the fostering of the social dialog on working conditions. Hence, the open regional fund supports the creation of future prospects for the local population and possibilities for the reintegration of returnees alike.


The Tunisian revolution in January 2011 has highlighted the necessity to overcome economic and social divisions in the country. Especially the population in the centre of the country has to be integrated into its socio-economic development. The project “Innovation, employment and regional economic development” targets these challenges by supporting labour intense economic growth in the central heartland. Businesses in selected labour intensive sectors are supported to eventually foster the overall regional economic development. At the same time, the project cooperates with higher education institutions to design career advice and orientation services for their students. This is expected to improve their preparation for the professional world and help with their integration into the labour market. Hence, the project supports the creation of future prospects for the local population and possibilities for the reintegration of returnees alike.


The regional project “Strengthening of local development and democracy in Maghreb” supports the transnational knowledge sharing between Algeria, Morocco and Tunisia regarding key issues in the municipal and urban development. The overall objective of the project is to empower cities in their role as formative powers in national and regional development processes. Cities face multiple challenges including poverty, housing shortage, informal construction, environmental risks and social problems. Furthermore, cities have a very young population with an average of under 24 years. The initiated reform processes have put a high pressure on municipalities to meet the expectations of the population regarding transparency, accountability, citizen orientation as well as improved services and substantial participation possibilities, especially for women and youth. The project targets these challenges by fostering the transnational exchange of experiences. Furthermore, it supports the consistent development of youth centres in Tunisia, which offer counselling services, education and training measures, political engagement possibilities and cultural and sportive activities. Hence, the project supports the creation of future prospects for the local population and possibilities for the reintegration of returnees alike.



The programme ‘Pro-poor Growth and Employment Promotion in Nigeria’ (SEDIN) aims at promoting job creation and thereby opening up prospects for remaining in the country through improvement of the framework conditions for the business and investment activity of micro, small and medium-sized enterprises (MSMEs) as well as improved access to financial services. It moreover promotes the integration of the poorer strata of the population into a sustainable growth process.

The programme advises and supports microfinance banks in the expansion of their portfolio and offers financial literacy training for bank customers to provide them with an improved understanding of their own and their business’s finances. The programme supports the improvement of framework conditions for MSMEs through close cooperation with public and private sector partners on a federal state and national level. The development of public-private dialogue mechanisms for the reduction of impediments is being expedited. The creation of central contact points, so-called one-stop shops that will provide MSMEs with efficient advice and execution of administrative processes, is likewise being supported. Management courses (SME Business Training & Coaching Loop) with integrated coaching that help to build entrepreneurial competences are being offered to increase the income prospects of MSMEs. Close supervision during the course and the acquired skills empower MSME owners to make their business more competitive, generate higher income and create new jobs. The establishment of Student Entrepreneurship Activity Hubs (SEA-Hub) moreover gives secondary school pupils the opportunity to acquire first entrepreneurial skills, which upon graduating from school empower them to establish and successfully run their own MSMEs. Farmer Business Schools provide training and support for farmers regarding new cultivation methods and the development of trading relationships with the aim of improving their income.


The programme ‘Demand-oriented Vocational Education and Training’ was designed as a technical cooperation module of the development cooperation programme ‘Sustainable Economic Development in Nigeria’. The programme objective is to strengthen Nigeria’s economic development by way of improving the employability of young Nigerians, thereby counteracting the above-mentioned problems. It supports the demand-oriented vocational and advanced training of young job seekers, young farmers and the work force in MSMEs in the formal and informal sector. Special focus is on girls and young women, the value chains potatoes and cassava and the building industry. The programme achieves this by improving the quality of in-house training, promoting learning in the work environment at MSMEs and in agriculture, safeguarding the qualifications of select training providers with regards to content and personnel as well as by strengthening the role of the private sector in the Nigerian vocational education and training system on a federal state and national level.



The programme ‘Sustainable economic development in Ghana’ addresses the challenges of insufficient social security and imbalance of economic opportunities. The programme supports Ghana’s sustainable economic development through development of the financial system and vocational education. Together with local institutions, the project team promotes improved access to financial services. The aim is to provide people with improved prospects and security through loans, which they can use for investments or insurance against potential risks. The project team moreover organises trainings and coaching both for returnees and the section of the local population that thinks about emigration for economic reasons. This aims at improving the target group’s prospects of finding employment on site, either in self-employment or as an employee.

In the field of financial services development, the programme also closely cooperates with the two regulatory and supervisory authorities, the Ghanaian Central Bank and the National Insurance Commission, with insurance and microfinance associations and with stakeholders for advanced training in the insurance industry. In the field of vocational education, the programme collaborates with the national Council for Technical and Vocational Education and Training (COTVET), which is mandated with governing and coordinating vocational education in Ghana. Other important partners in implementing the programme are select industry associations in the informal and agrarian sectors as well as select public and private training providers.



In Southeast Europe, the sub-measure “Municipal services for the creation of employment opportunities for vulnerable groups” of the “Open Regional Fund – Modernisation of Municipal Services” supports the improvement of the economic situation of vulnerable groups and their (re-)integration into the local labour market. With regard to capacity building, the project provides assistance to municipalities to enter into a dialogue with the private sector with the goal of obtaining accurate and up-to-date information on the local labour market situation. Furthermore, the project supports the introduction of a so-called competence pass (similar to the ProfilPASS in Germany), a concept, which helps to systematically record formal as well as informal competences of job seekers and therefore improves their employment chances.

To further foster employment, the project tries to remove barriers hindering the access of vulnerable groups to the local labour market. At the same time, additional job opportunities are created through the improvement of the legal and institutional environment. For example, to improve and expand seasonal employment in the agricultural and the public sector, the project supports the implementation of a voucher system.

Through these project activities on a municipal level, the project therefore provides opportunities for employment and income generation for vulnerable households.


The population in the rural, structurally weak regions of Southeast Europe often lacks income opportunities and prospects for the future. Many people therefore decide to search for better living conditions and employment in other European countries.
The regional project “Rural Development through Integrated Forest and Water Resources Management” seeks to better tap the economic potential in rural areas and concurrently, builds up the capacities for an enhanced natural resource management. By supporting the economic diversification and the creation of employment opportunities in agriculture, forestry and the tourism sector, the project helps to provide perspectives for the local population and people returning to the country after migration. Project activities include tailor-made training programs, the promotion of small enterprises and start-ups, as well as the support of regional fairs and events. The project is implemented in close cooperation with the partner organization Standing Working Group for Regional Rural Development in South Eastern Europe (SWG RRD) and is active in the countries of Albania, Bosnia and Herzegovina, Kosovo, Macedonia, Montenegro and Serbia.