ARE YOU THINKING ABOUT RETURNING HOME AND THE NEW OPPORTUNITIES YOU CAN FIND THERE?

OVERVIEW OF INFORMATION AND ADVICE AVAILABLE IN GERMANY AND SERBIA


Are you currently in Germany but thinking about returning to your home country?

You will find initial information and contacts on this website. For example, you can find out whether your travel will be paid for and what other kinds of support are available for people who return voluntarily. In particular, the website gives information on prospects and sources of advice in your home country.

Information and advice in Germany


Where do I start?

It’s sometimes difficult to know where to start when you have an important decision to make: you have so many questions going round in your head. It will help to write down all your questions and then to start grouping them together. What do you need to know first?
This website provides a range of information and links to more specialised websites. If you have further questions, information and advice is available in Germany.


Telephone hotline

A telephone hotline can help answer initial questions.
The hotline is staffed by the German Federal Office for Migration and Refugees (BAMF).

+49 911 9430
The hotline operates from Monday to Friday between 09:00 and 15:00.

Find a local counselling centre

Return counselling centres can provide personal advice. You will find these centres all over Germany, usually in towns and cities. Use the search box on the next page to find your nearest centre: just type in the name of place in Germany where you are currently living.

Search machine for counselling centres

Please note: this page is currently available in English only.

TRAVEL SUPPORT

Would you like to return to your home country? You can travel by plane, train or bus or use your own car. If you do not have enough money to buy a ticket home, you can get support with your travel costs.

Important note: to leave Germany, you will need authorisation to cross the German border. You can obtain this document from the Foreigners’ Registration Office (‘Ausländerbehörde’). To re-enter your home country, you will need a valid passport or other travel document.

If you are interested in returning to your home country voluntarily, you should obtain professional advice. Return counselling centres can give you this advice. They also deal with applications to have your travel costs paid – of course, this also covers your family’s travel costs if they are in Germany with you. Contact your local return counselling centre and ask about the REAG/GARP programme.

Information sheet about sources of support for returners
Search machine for counselling centres

Please note: this page is currently available in English only.

INFORMATION AND ADVICE IN SERBIA

Big changes are happening in Serbia. This is creating challenges, but there are also opportunities ready for the taking. To create a successful future, Serbia particularly needs skilled people at all educational levels who can think innovatively and have an adventurous and entrepreneurial spirit.

Experience of working abroad and knowledge of English or German are in great demand from both Serbian and international companies and organisations. There are plenty of opportunities for personal and professional development.

You will find a range of support locally. Are you looking for training? Or do you need a new job? We can support you and your family across the country with training and help to find work.

Find out more about local opportunities in our advice centre.


THE DIMAK ADVICE CENTRE

Would you like to access advice in Serbia itself? The DIMAK advice centre can advise you on what is available in the country, including opportunities for training and placements, help with applying for jobs and employment opportunities. DIMAK also runs regular jobs fairs in Serbia in conjunction with companies looking for new staff.

Or perhaps you are interested in a job in Germany? DIMAK can also advise you on whether there will be opportunities for you to work in Germany in future. And if you have already completed an apprenticeship or a course of study, DIMAK will help you to find out how you can get your qualifications recognised in Germany.

German Information Centre on Migration, Training and Employment (DIMAK)
Koste Abraševića 10
11000 Belgrade
dimak-serbia@giz.de
+381 11 2400386
Opening hours: Monday to Friday 08:30-12:30
Find the DIMAK Advice Centre on Facebook

FINDING EMPLOYMENT

National Employment Agency

Are you looking for a job? You can search the National Employment Agency website for vacancies. The website also contains details of training and labour market courses.


TRAINING COURSES

Association of Roma Students

The Association of Roma Students website includes details of training courses, mentoring programmes, advice and guidance in professional skills and employment for Roma students.


SETTING UP A BUSINESS

MICROFINS LTD. LIABILITY COMPANY

You would like to establish a business and seek advice and funding? This site provides you with further information.

Advice on microfinance is available from the main office in Belgrade as well as from the eleven branch offices in Šabac, Novi Sad, Vrbas, Sombor, Subotica, Kikinda, Pančevo, Kragujevac, Čačak, Jagodina and Kruševac.


COMMUNITIES

The following organisations can provide personal help and support. You will find information and advice on social issues, such as caring for family members, supporting and employing people with disabilities, protecting and empowering children and young people, and preventing poverty and violence.

Center for Social Work in Novi Sad, Belgrade, Knjazevac, Ivanjica und Sombor

Agency for social welfare of the Province of Vojvodina

Center for Foster Care and Adoption Novi Sad

Snaga Prijateljstva-Amity

Child Rights Center

Center for Youth Integration

HUMANITARIAN CENTER FOR INTEGRATION AND TOLERANCE (HCIT)

You wish to return to Serbia and need help to reorientate yourself there?
Were you expelled from a neighbouring country and sent back to Serbia? The humanitarian organisation HCIT (Hasit) will help you to find a permanent solution. It will provide you with support in returning to your previous accommodation. You had no accommodation? Then the team will help you in finding a different solution. Do you have any questions or do you need more information? The centre of this humanitarian organisation is located in Novi Sad. You can go there in person for advice. In addition, you can contact the organisation by telephone or by using the contact form on their website.

INDIGO – GROUP FOR CHILDREN AND YOUTH

Are you living in difficult circumstances? Do your children too suffer from these living conditions, because you lack the bare necessities/commodities? The organisation’s carers help children and youths, for example, those who have experienced migration, are being discriminated against or suffer from social exclusion. The organisation aims at supporting these children. It offers many activities benefiting the children and youths, such as informal learning, art, theatre and intercultural dialogue.

You are not affected yourself, but you know children and youths who could be interested in these activities? Then please help them and tell their parents about this organisation.

Note: The organisation’s website (http://www.indigo.org.rs/) is currently under construction.

VIZIJA

Were you driven from your home within the country? Or did you flee to Serbia? Or do you require various forms of support owing to your social and economic situation? The non-profit organisation “Vizija” offers a wide range of supporting services. For example, it helps families in need in building a home. The organisation has already built accommodation in Belgrade, Sombor and Kragujevac. It also offers food and toiletry packages for some families.
Could you benefit from this support? The organisation is located in Kragujevac. You cannot go to their office in person? Then call or fill in the contact form on their website. You are sure to get further advice.

Note: The website is available in Serbian and English.

HELP – HILFE ZUR SELBSTHILFE E.V.

Are you in a difficult social and economic situation? Do you need help? The association “Help” supports you in overcoming this precarious situation in life. You will moreover be supported in finding employment. Migrants are supported in improving their housing conditions. The association also supports the closure of collective accommodation. Especially people from the Roma community will find support here.


MEDICAL AND PSYCHO-SOCIAL SUPPORT

VIZIJA

Were you driven from your home within the country? Or did you flee to Serbia? Or are you in a difficult economic and social situation? The non-profit organisation “Vizija” offers support for many people, including psycho-social support.

The organisation is located in Kragujevac. You cannot go to their office in person? Then call or fill in the contact form on their website. You are sure to get further advice.

Note: The website is available in Serbian and English.

ATINA (CITIZENS ASSOCIATION FOR COMBATING TRAFFICKING IN HUMAN BEINGS AND ALL FORMS OF GENDER-BASED VIOLENCE)

Have you personally experienced violence or have you even become a victim of human trafficking? “Atina” could help you to regain your independence and support you in your reintegration into society. You might be able to find temporary protection at Atina’s Temporary House if you currently have no home. The counsellors provide individual counselling.

You are not affected yourself, but you know people who could benefit from this offer? Then please help that person by passing on this information.

The organisation’s website is available in Serbian and English. Contact is possible by telephone and email.


SPECIAL OFFERS FOR WOMEN

HELP – HILFE ZUR SELBSTHILFE E.V.

Are you a woman from the Roma community and do you live in difficult economic circumstances?
The association “Help” supports in particular these women in overcoming that precarious situation in life. You will moreover be supported in finding employment.